At Red and Green Travel, we highly value the privacy of our users and customers. This Privacy Policy explains what information we collect when you visit our website, how we use it, and how we protect your personal data.
When you visit our website or use our services, we may collect the following types of personal data:
Contact Information: Name, surname, email address, phone number,
Identity Information: Date of birth, passport or ID number (when required),
Booking Information: Tour and activity preferences, dates, number of participants, payment details (processed via our payment providers),
Technical Data: IP address, device information, browser type, cookies, and usage patterns,
Other: Any other information you provide to us on our website.
We process your personal data for the following purposes:
To complete and manage your bookings,
To respond to your service requests and provide customer support,
To securely process payments,
To improve service quality and enhance customer satisfaction,
To develop new services and provide relevant information,
To comply with legal obligations,
To send you personalized promotions, offers, and notifications (with your consent),
To ensure the security of our website and services.
Your personal data will not be shared with third parties except in the following cases:
With our contracted partners and suppliers necessary for service delivery (e.g., payment providers, tour operators),
With authorized public institutions and authorities as required by law,
With marketing partners for promotional purposes if you have given explicit consent,
With security companies to protect data integrity.
We take necessary technical and administrative measures to protect your data when sharing with these parties.
Red and Green Travel implements all necessary physical, technical, and administrative security measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. Protecting your data is our top priority.
Our website uses cookies to enhance user experience and analyze site traffic. You can manage or restrict cookie usage via your browser settings. Further details about our cookie policy are available on our website.
Under applicable data protection laws, including KVKK, you have the following rights regarding your personal data:
To know whether your data is processed,
To request information if your data has been processed,
To inquire whether your data is used according to its purpose,
To request correction of incomplete or inaccurate data,
To request deletion or destruction of your data when lawful conditions are met,
To object to data processing,
To request compensation for damages due to unlawful data processing.
You can submit your requests via the contact details below.
For any questions regarding this Privacy Policy or your personal data, please contact us at:
Email: info@redandgreentravel.com
Phone: +90 552 119 00 50
Address: Cami Cedit Mah. Lale Cad. Modern Çarşı Kapı No:19 Daire No:117
This Privacy Policy may be updated periodically to comply with legal changes or operational requirements. We recommend visiting our website regularly to review the latest version.